Product Business Analyst

2 days ago

Noida, Uttar Pradesh, India Webkul Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Roles And Responsibilities:

  • Exposure to E-commerce, Website testing, API, and Mobile testing is a must.
  • Sound knowledge of test methodology of Manual.
  • Performing Software Testing and regression Testing. (Mobile & Web Applications).
  • Requirement gathering for web and app development projects
  • Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
  • Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
  • Project assignment and being clients major communication for ongoing projects.
  • Assigning the technical queries/issues of clients to the technical departments.
  • Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
  • Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
  • This technical profile emphasizes conceptual understanding and strategic insight rather than hands on coding.
  • It will not require any utilization of technical tools such as Power BI, Tableau, SQL.

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