GCP Cloud Engineer

2 weeks ago


Noida, Uttar Pradesh, India Noventiq Full time

Role & responsibilities

Provide Technical Support: Serve as the first point of contact for customers or internal users needing

assistance with GCP services, including Compute Engine, Cloud Storage, networking, and more.

  • Incident Management: Monitor, log, and troubleshoot incidents reported through service tickets,

ensuring timely resolution or proper escalation.

  • Basic Troubleshooting: Use the GCP Console, logs, and diagnostic tools to identify and resolve basic

cloud infrastructure and service-related issues.

  • System Monitoring: Monitor the health of GCP services, ensuring systems are performing optimally.

Assist in resolving minor performance issues, errors, and service interruptions.

  • Configuration Assistance: Assist in configuring GCP services and resources based on predefined

templates and best practices.

  • Support GCP Security: Ensure that security policies and procedures are followed, helping to identify

potential security incidents related to cloud infrastructure.

  • Escalation to Higher Levels: When necessary, escalate issues to senior team members or GCP

engineers for more complex or unresolved issues.

  • Documentation: Maintain accurate records of incidents, solutions, and escalations in ticketing systems.
  • User Training: Assist users with understanding and using basic GCP features, offering training and

guidance as needed.

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