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IT Support Engineer
2 weeks ago
Hi All,
Greetings
We are looking for an IT Support Engineer to provide day-to-day technical support across our warehouses/offices. The candidate will be responsible for troubleshooting hardware, networking, CCTV and basic IT-related issues.
Key Responsibilities:
- Provide on-site and remote IT support to end-users.
- Diagnose and troubleshoot hardware issues (desktops, laptops, printers, scanners, etc.).
- Perform operating system installation, formatting, and basic software installation.
- Troubleshoot Microsoft Office (Word, Excel, Outlook, PowerPoint) related issues.
- Configure and troubleshoot routers, switches, and basic networking devices.
- Monitor and resolve issues related to CCTV cameras and NVR/DVR systems.
- Microsoft Outlook configuration and support.
- Maintain documentation of issues and resolutions.
- Complete all IT related tasks and assignments given by seniors/management within the required timelines.
Required Skills & Knowledge:
- Basic knowledge of hardware and networking concepts.
- Hands-on experience with router/switch configuration.
- Familiarity with CCTV setup, monitoring and troubleshooting.
- Strong problem-solving and communication skills.
- Ability to manage and prioritize multiple tasks.
Qualification & Experience:
- Diploma / Graduate in IT, Computer Science, or related field.
- 1 years of experience in IT support or hardware/networking.
- Microsoft Office troubleshooting knowledge is a must.
- Basic knowledge of Windows OS installation & maintenance.
Other Requirements:
- Candidate must own a two-wheeler (bike) for travel between warehouses/offices.
- Willingness to work on-site and provide support as per operational requirements.
Interested candidates please share your updated resume on