Software Engineer-2

Overview

Microsoft's Commerce + Ecosystems (C+E) organization empowers all Microsoft businesses and third parties to bring their products and services to market across all channels and clouds. Within C+E, the Platform Data and Experiences (PDX) team's mission is to produce accurate, reliable, and efficient records of charge, empower customers and partners through insights and analytics, and elevate critical commerce functions through code, data, models, insights, and email platforms.

Join the team behind Microsoft's Email Orchestrator service—an essential platform powering scalable, reliable, and intelligent email workflows across hundreds of critical Microsoft services.

Microsoft Email Orchestrator (MEO) is a mission-critical platform that powers billions of email transactions per month across Microsoft's global ecosystem. It serves as the backbone for customer communications, transactional alerts, and service notifications across Azure, Microsoft 365, Commerce, and other enterprise services.

We are seeking a passionate and experienced Senior Software Engineer to lead technical efforts, drive architectural decisions, and mentor a high-performing team in building highly scalable and resilient cloud services.

You'll grow by seeking feedback, sharing ideas, and learning from diverse perspectives, living Microsoft's values of respect, integrity, and accountability so everyone can thrive.

Responsibilities

• Lead design and development of distributed systems that orchestrate email delivery, diagnostics, and self-healing capabilities across Microsoft services.

• Own service quality end to end—from design reviews and threat modeling to testing, telemetry/observability, incident response, and continuous improvement.

• Contribute to engineering excellence: maintain high code standards, improve build/deploy pipelines, automate quality gates, and champion security & privacy by design.

• Collaborate with product managers, designers, and lead engineers to align designs, dependencies, and data contracts.

• Actively participate in design reviews, code reviews, and service health reviews ensuring adoption of engineering processes & standards.

• Integrate AI-assisted development tools to improve engineering productivity and code quality.

Qualifications

• Bachelor's degree in computer science or related field or equivalent practical experience.

• 4+ years of professional experience in designing, developing, and operating mission-critical cloud services at scale.

• Proficiency in object-oriented programming (C#, Java, or similar) and distributed systems fundamentals.

• Strong debugging and problem-solving skills in high scale environments.

• Experience with RESTful APIs, data modeling, and cloud services (Azure, AWS, or equivalent).

• Demonstrated ability to ship high quality, well tested code and to operate services in production.

• Demonstrated experience leveraging AI tools and technologies to enhance engineering effectiveness, coupled with a strong curiosity and commitment to continuous learning in the field of Artificial Intelligence.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.