Tele Caller Executive

7 days ago

Baraut, Uttar Pradesh, India Greenfield Public Junior High School Full time ₹ 12,000 - ₹ 1,80,000 per year

Job Responsibilities for Tele caller – Coaching/Training Institute

1. Inquiry Handling & Follow-ups

  • Make outbound calls to potential students and parents.
  • Handle incoming inquiries related to courses, fees, batches, and admission process.
  • Maintain timely follow-ups to convert inquiries into admissions.

2. Student Admission Support

  • Explain course details, faculty profiles, class schedules, and institute benefits.
  • Guide parents/students through the admission process and required documentation.

3. Communication & Record Maintenance

  • Maintain a proper record of all calls and follow-ups in register/CRM.
  • Update daily inquiry and conversion reports to the counsellor/branch head.

4. Coordination Work

  • Coordinate with counsellor, academic team, and branch coordinator for demo classes, counseling sessions, or parent meetings.
  • Inform students/parents about new batches, tests, events, or fee reminders when required.

5. Customer Relationship Management

  • Maintain polite and professional communication with parents and students.
  • Handle complaints or queries and escalate them to the concerned department.

6. Marketing & Outreach Support

  • Support promotional activities like calling for seminars, school visits, scholarship tests, etc.
  • Share institute updates through WhatsApp/SMS campaigns if required.

7. Target Achievement

  • Work towards achieving daily/weekly call and admission targets.
  • Assist in increasing footfall and overall admission numbers.

Job Types: Full-time, Permanent

Pay: ₹10, ₹15,000.00 per month

Work Location: In person

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