
Network Architect
1 day ago
Job Title:
Network Architect
Location:
Pune and Hyderabad
Experience:
10–15 Years (STRICTLY)
Employment Type:
Permanent
Notice Period:
Immediate to 15 days Joiners only.
About the Company
Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.
Job Description:
Network Architect
‿ India (Pune and Hyd) (24x7 support Shift) with Work from office.
Primary Skills:
Networking concepts with NAC deployment experience, CCNA, CCNP, CCIE etc.
- Experience:
 10 to 15 years of total work experience. - Required Skills:
- Strong experience on Routing, Switching & Wireless technologies.
- Strong troubleshooting techniques on Networking technology
- Managed large enterprise SDWAN, WAN, LAN and WLAN networks.
- Hands on experience with NAC deployment.
- Expertise in multi vendor L2/L3 switches.
- In depth knowledge of LAN/WAN support for data networks at Access, Aggregation, and Core network including redundancy protocols such as HSRP, VRRP etc.
- In depth knowledge of WLAN technologies ‿ Wireless controller & access points.
- Thorough understanding of modern service provider TCP/IP data networks including MPLS, OSPF, BGP4, EIGRP, STP, RSTP, VTP, VLAN.
- Familiarity with MPLS & WAN communication technology like Internet VPN, SSL VPN.
- Good knowledge and hands on experience with routing and switching.
- Router, Switch, and IP configuration experience.
- Working knowledge on Load balancer and WAN optimization Riverbed
- Knowledge of Load Balancer, WAN Optimizer and security devices is an additional advantage.
- Familiarity with ITIL Framework concepts such as Incident, Change, and Problem Management.
- Ability to meet deadlines and work well under pressure.
- Flexibility for long working hours and readiness to work in 24x7 rotational shifts and weekends.
- Excellent interpersonal skills and effective communication at all levels.
Roles and Responsibilities:
- Troubleshooting, resolving, and communicating networking issues.
- Maintaining current knowledge and understanding of security and networking best practices.
- Trouble ticket updates and administration throughout the life of the ticket
- Customer update through issue resolution for Escalated Issues
- Make data driven decisions.
- Excellent analytical skills for troubleshooting.
- Excellent in doing a RCA for customer network problems.
- Ensure SLA adherence and productivity.
- Contribute to MoMs, Shift Handovers, Daily shift summary reports and training documents
- Responsible to coach and mentor associates on new process changes/updates
- Proficient in customer and stakeholders management.
- Develop reports and dashboards for effective ticket management and KPI/SLA tracking/measurement.
Product knowledge:
- LAN:
Cisco, Avaya, Extreme & Nortel switches - WAN:
Cisco, Juniper, Riverbed - Load Balancer and DDI
: F5, NetScaler and Infoblox - WLAN
: Cisco, Aruba - Firewalls & Cisco
: Fortinet, Juniper & Cisco
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