Scrum Master, Advisor at Fiserv, Inc

Job Description

Responsibilities

Requisition ID: R
Date posted: 09/15/2025
End Date: 09/30/2025
City: Chennai
State/Region: Tamil Nadu
Country: India
Additional Locations: Bengaluru, Karnataka
Location Type: Onsite

Calling all innovators find your future at Fiserv.

Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Scrum Master, Advisor

What does a successful Scrum Master do at Fiserv?

The Scrum Master is an opportunity to be part of a delivery team that is building the Commerce Hub platform. Built to deliver innovation through simple, fast integrations, the Commerce Hub is the most powerful omnichannel platform. With developer-friendly, flexible communication standards, unified APIs, and pre-certified integrations the Commerce Hub reduces development time and accelerates speed to market.

A true single-entry point and intelligent orchestration layer provides access to the latest, most popular commerce experiences through merchants' existing infrastructure. With less ongoing maintenance and fewer operational costs, merchants can focus on creating new ways for consumers to discover and interact with them.

What you will do:

• Provide Agile leadership to distributed Product development teams
• Maintain and grow an environment that enables teams to embrace agile values, enact agile practices, continually assess and abide by agreements, and continually improve
• Be committed to meet/exceed the needs of the teams customers
• Provide clear and concise communication, both written and verbal
• Use data to assess progress, areas needing improvement, increase predictability
• Facilitate and manage communications to stakeholders, the broader project team, and program leaders
• Maintenance of artifacts such as Product Backlog, Sprint Backlog, Burndown Charts, etc.
• Proactively identify potential obstacles and eliminate them for and with the teams through active solutions and quality assurance measures (moderation and mediation)
• Close cooperation and coordination with Product Owners, agile teams, and other Scrum Masters
• Contact for all questions of agile software development and impulse generator for further development of agile processes and team development
• Protect and challenge the Scrum team in self-organization and taking responsibility to achieve the goals without losing sight of the Program goals
• Provide important artifacts in the form of meeting notes, documentation, follow-up items, etc.
• Prepare Sprint Status and Capacity Estimations reporting for the Development Team(s)

What you will need to have:

• 10 years of hands-on experience with at least 5 as a Scrum Master
• Certified Scrum Master (CSM) - Required
• Proficient in Microsoft Suite, Clarity, Atlassian Suite (Jira/Confluence)
• Must have successful experience in delivering to external clients
• Ability to work independently and with minimal direction
• Good methodological knowledge regarding moderation, mediation, change management and team development as well as the ability of decision-making and fact-finding

What would be great to have:

• Other role experience Developer, QA, PM, BA
• Experience in digital commerce/payments
• Safe Agile experience

Building systems and making updates with system performance, stability and reliability in mind.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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