Shift Manager

2 weeks ago

Greater Bengaluru Area, India AssetIn Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Company Description

We're building the closest proximity consumer services company for Tier 1 India.

Make your daily life simple with Pync We know you're busy, and household chores shouldn't

add to your stress. Pync is designed to take the burden off your shoulders by connecting

you with top-rated, trained and verified local professionals when you need it most. Say

goodbye to endless daily chores and say hello to a headache free every-day life.

You will be able to book services in different categories like: Cleaning, Cooking, Gardening,

Car care and more. Currently, we provide our services in Bengaluru, where we have served

over 5,000+ households and are constantly expanding to newer geographies.

Responsibilities

  • Responsible for SLA timely delivery on customer's doorstep for every order with a
  • partner.
  • Responsible for managing 30-70 partners, including buffer partners for daily order
  • delivery.
  • Disciple in cluster attendance of partners for the cluster - Check in and Check out
  • Service quality - reviews from customers and communicating that to the partners
  • Managing affected orders due to partner absenteeism with buffer partners
  • Managing 15min / Instant orders on the platform with commuters
  • Managing service partner mapping to geographies in a cluster to ensure SLAs

Requirements

  • 8 months+ in (Quick commerce, Food delivery, logistics companies)
  • Hands on operations experience with proven track record in field operations
  • Capable of working on company dashboards for managing orders in cluster
  • Language - Fluent in Hindi and English, local language - Big+
  • Hired blue collared female work force or worked with them before

Compensation:
20,000 INR to 30,000 INR per month

Shift
:
Morning -
6:30AM to 2:30PM [OR]
Day -
11:00AM to 7:00PM

Location
: Bangalore

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