Operation Executive

6 days ago

Unit Trust Of India Mumbai Mylabs Healthcare Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Role OverviewWe are looking for a proactive and detail-oriented Operations Executive to manage and coordinate pre-policy medicals and corporate client accounts. The ideal candidate should have experience in insurance or healthcare operations, with excellent communication and coordination skills to ensure smooth day-to-day functioning across clients, vendors, and internal teams.

  • Key ResponsibilitiesCoordinate and schedule pre-policy medicals for corporate and insurance clients.
  • Maintain effective communication with corporate HRs, insurance partners, and diagnostic vendors for seamless service delivery.
  • Conduct quality assurance checks on reports and ensure timely completion and submission of cases.
  • Handle client queries and escalations professionally and promptly.
  • Maintain and update operational records and MIS reports regularly.
  • Support the operations manager in process improvement and vendor management.
  • Ensure all services meet company quality and compliance standards.
  • RequirementsGraduate (preferably in Healthcare, Life Sciences, or Business Administration).
  • 1–3 years of experience in insurance operations, TPA, or corporate medical services.
  • Excellent English communication and interpersonal skills.
  • Strong organizational and coordination abilities.
  • Proficient in MS Office (Excel, Word, Outlook).
  • Ability to multitask and work in a fast-paced environment.
  • Preferred BackgroundPrior experience in pre-policy medical coordination or health check-up operations.
  • Knowledge of insurance processes and corporate health services will be an added advantage.

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