Control Management Associate

JOB DESCRIPTION

Are you passionate about driving operational excellence and managing risk in a dynamic environment? As a Control Management Associate within our Control Management Team, you'll play a pivotal role in shaping a robust and sustainable control framework for our business. This is your opportunity to become a trusted Subject Matter Expert, partnering with stakeholders across the organization to ensure our programs meet the highest standards of governance, compliance, and risk management.

Job Summary

As a Control Management Associate within the Control Management Team, you will be responsible for managing the assigned program governance to ensure that the business has a sustainable and disciplined end-to-end control environment, to identify and/or escalate exceptions, and to partner with the business to ensure exceptions are remediated in a timely manner.

Job responsibilities:

• Be a Subject Matter Expert (SME) for Control and Operational Risk Evaluation (CORE) system and manage the governance program including liaise with central team, control evaluation, quality assurance, annual sign-off, compliance and operational risk commentary etc.
• Be a SME for models governance for the LOB and support business in managing the model risk, including inventory maintenance, usage confirmation management and related reporting.
• Manage the User Tool and Intelligent Solutions governance program end to end, including quarterly Quality Assurance, annual assessment, monthly reporting, liaise with business champions and central team etc.
• Manage the Consecutive Leave program to comply with the firmwide policy requirements, including applicability assessment and related reporting.
• Support onshore team in Office of Legal Obligations (OLO) related activities like, inventory maintenance, Quality Assurance, annual sign-off etc.
• Stay informed about changes in applicable policies, standards, and procedures, analyze their impact on existing risks and controls, and implement accordingly.
• Provide regular updates to senior management on the program governance and exceptions, including preparing materials for risk and control forums.
• Demonstrate adaptability by responding to various needs, ensuring timely and sustainable delivery.
• Support business teams with various ad-hoc requests and activities related to risk and control, including Legal Entity tagging, Legal Obligation tagging, and implementing firmwide program changes.
• Support Head of TCIO India in India risk and control agenda.

Required qualifications, capabilities and skills

• Bachelor's degree or equivalent experience required
• 7 years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance ; or equivalent subject matter expertise in a relevant business related function/operation
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Knowledge of automation tools like Alteryx, Python, Tableau etc.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.