SAP Developer

1 week ago

Hyderabad, Telangana, India Infogain Full time ₹ 12,00,000 - ₹ 24,00,000 per year

ROLES & RESPONSIBILITIES

Must Have:

  • 5+ years of experience in L1/L2 support within SAP Commerce (Hybris) environment
  • Practical experience with Hybris Backoffice, working on Impex and Hybris Administration Console (HAC).
  • Experience monitoring and analyzing system performance, utilizing logging and monitoring tools.
  • Execute minor fixes such as Impex corrections, configuration updates, and property adjustments as and when needed.
  • Proficiency in handling Impex files for data imports/exports and troubleshooting data-related issues.
  • Experience with troubleshooting of server-side issues using HAC and Hybris logs.
  • Strong communication skills, with the ability to explain technical concepts to non-technical users and teams.
  • Familiarity with service management tools like JIRA for tracking incidents and requests.

  • Ability to prioritize and manage multiple incidents or service requests in a fast-paced environment.

  • Excellent verbal and written communication skills with the ability to communicate with all levels of the organization, from senior management to staff level teams.

  • Extreme responsiveness with ability to work under pressure in a crisis, maintaining a clear sense of urgency
  • Superior work ethic with a positive, can-do attitude.
  • Excellent customer service skills and superior telephone etiquette.
  • Demonstrated attention to detail and excellent time management.
  • Participate in on-call rotation and incident postmortems to ensure continuous improvement.
  • Superior collaboration skills.
  • Flexibility with the ability to change priorities quickly, focus on new ones without distraction.
  • Ability to deal with conflict and work under pressure to meet deliverable commitments.
  • Technical aptitude and a passion for learning about new emerging technologies.
  • Ability and willingness to travel internationally and adjust work hours to accommodate international teams.

Mandatory Technology Stack:

  • Platform: SAP Commerce (Hybris) - majorly (Hybris Backoffice, Hybris Administration Console (HAC))
  • Monitoring tools like Google Cloud Logging, Zabbix, Splunk, Graylogs etc.
  • Strong knowledge of databases (SQL) preferably MySQL
  • Git, Bamboo, Jenkins
  • Incident management tools like Jira or ServiceNow
  • Cloud Platforms (Preferred): Google Cloud
  • Prior experience in ECommerce solutions is a must.

Good to have:

? Experience in handling both web and mobile app support projects

? Experience in mobile app related tools like Firebase, Flutter, Mobile APIs etc

? Experience with projects focused on both infrastructures and software solutions.

? Knowledge of different languages like French, Spanish, Korean and Mandarin is a plus.

EXPERIENCE

6-8 Years

SKILLS

Primary Skill: SAP Functional

Sub Skill(s): SAP Functional

Additional Skill(s): SAP Functional - CS, SAP Hybris Functional, SAP Hybris Technical, SAP Technical, SAP Hybris Testing, SAP Hybris Development

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