Relationship Manager- Retail Sales

3 hours ago

Ghumar Mandi Ludhiana Punjab, India Chocovic Full time ₹ 1,80,000 - ₹ 3,60,000 per year

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Job Profile: Relationship Manager - Retail Sales**

**Company Overview:**

We are a leading provider in the premium gifting sector, specializing in creating exquisite hampers and gifts for a variety of occasions and events. Our commitment to quality and customer satisfaction sets us apart, and we are seeking a dynamic individual to join our team as a Relationship Manager in Retail Sales at our Ghumar Mandi, Ludhiana location.

**Role Overview:**

The Relationship Manager - Retail Sales will be the face of our company, responsible for engaging with walk-in customers at our store. This role is crucial in ensuring that every customer receives a premium experience, aligning with our brand values and standards.

**Key Responsibilities:**

  • Greet and assist walk-in customers, providing them with detailed information about our products and services.

  • Build and maintain strong relationships with customers to encourage repeat business.

  • Understand customer needs and preferences to offer personalized gifting solutions.

  • Manage the entire sales process, from initial contact to closing the sale.

  • Ensure the store is well-presented, clean, and stocked with the latest product offerings.

  • Collaborate with the team to achieve sales targets and contribute to store profitability.

  • Handle customer inquiries and resolve any issues in a professional and timely manner.

  • Maintain customer records and feedback to improve service delivery.

**Qualifications:**

  • A graduate degree in any discipline.

  • Excellent communication skills, both verbal and written.

  • Presentable and professional appearance.

  • Previous experience in the premium gifting or retail industry is preferred but not mandatory.

  • Freshers with a keen interest in retail sales and customer service are encouraged to apply.

  • Ability to work effectively in a team environment.

  • Comfortable with sharing casual photographs for company purposes.

Working Hours:

  • Full-time position with working hours from 10:30 AM to 8:30 PM.

**Location:**

  • Ghumar Mandi, Ludhiana

**Why Join Us?**

  • Be part of a dynamic and growing company in the premium gifting sector.

  • Opportunity to engage with a diverse customer base and enhance your sales skills.

  • Competitive salary and benefits package.

  • Supportive work environment with opportunities for professional development.

If you are passionate about retail sales and customer service, and you meet the qualifications outlined above, we invite you to apply for the Relationship Manager - Retail Sales position. Join us in creating memorable gifting experiences for our valued customers.

Job Type: Full-time

Pay: ₹15, ₹30,000.00 per month

Work Location: In person

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