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Senior Executive

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Debt Management Services - RuralDomkal

Posted On

12 Jun 2025

End Date

12 Jun 2026

Required Experience

0 - 2 Years

BASIC SECTION

Job Level

GB01

Job Title

Senior Executive - Debt Management Services - Rural, RCD, RCD-WEST BENGAL

Job Location

Country

India

State

WEST BENGAL

Region

East

City

Murshidabad

Location Name

Domkal

Tier

Tier 3

Skills

SKILL

ACCOUNT MANAGEMENT

DATA ANALYSIS

TREND ANALYSIS

COMPLIANCE MANAGEMENT

REPORTING

DEBT COLLECTION

REGULATORY REPORTING

COLLECTIONS

RECOVERY

RECOVERY MANAGEMENT

DASHBOARD CREATION

MIS REPORTING

Minimum Qualification

OTHERS

JOB DESCRIPTION

Job Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Required Qualifications and Experience

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients