Tele Caller Executive

2 weeks ago

Thāne, Maharashtra, India The Byke Royal Pearl Full time ₹ 2,00,000 - ₹ 3,00,000 per year
  • Lead Generation:Converting prospects into customers by explaining benefits and persuading them to take action.
  • Inbound Call Handling:Responding to customer inquiries, concerns, and complaints professionally.
  • Customer Relationship Management:Building and maintaining positive relationships with customers through effective communication.
  • Record Keeping:Accurately documenting customer interactions, feedback, and sales activity in a database or CRM system.
  • Sales & Performance:Meeting daily/weekly targets for sales, engagement, or customer satisfaction.
  • Information Gathering:Conducting market research or gathering customer data to provide insights for business improvement.
  • Adherence to Scripts & Compliance:Following company scripts and policies to ensure consistent and professional interactions.

Required Skills and Qualifications

  • Communication Skills:Excellent verbal and written communication abilities are crucial.
  • Persuasion & Negotiation:The ability to effectively persuade customers and negotiate to close sales or resolve issues.
  • Active Listening:The capacity to attentively listen to customers' needs and concerns to provide appropriate solutions.
  • Patience & Resilience:Handling rejections and difficult customers with a calm and positive attitude.
  • Computer Proficiency:Familiarity with CRM software and other telecalling tools is often required.
  • Data Entry Skills:Accurate and efficient data entry is necessary for maintaining customer records.
  • Target Orientation:The ability to work in a results-driven environment and meet performance goals.

Job Types: Full-time, Fresher

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Food provided
  • Health insurance

Work Location: In person

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