Store Operation Manager

1 week ago


Pune, Maharashtra, India Titan Full time
Job Requirements

Job Description: Store Operation Manager (Retail)

We are currently seeking a highly skilled and experienced Store Operation Manager to join our team at Tanishq. As the Store Operation Manager, you will be responsible for overseeing the day-to-day operations of our retail store.

Job Type: Full-Time

Responsibilities:

- Manage and supervise the overall store operations, ensuring smooth and efficient functioning.

- Develop and implement strategies to enhance customer satisfaction and drive sales.

- Monitor and analyze sales performance, inventory levels, and other key metrics to identify areas for improvement.

- Train and motivate store staff to deliver exceptional customer service and achieve sales targets.

- Ensure compliance with company policies, procedures, and standards.

- Collaborate with other departments to optimize store operations and achieve business objectives.

- Conduct regular audits to maintain inventory accuracy and prevent stock discrepancies.

- Handle customer complaints and resolve issues in a timely and professional manner.

- Stay updated with industry trends and competitor activities to make informed business decisions.

- Maintain a clean and organized store environment, adhering to visual merchandising guidelines.

Requirements:

- Proven experience as a Store Operation Manager or similar role in the retail industry.

- Strong leadership and managerial skills with the ability to effectively supervise a team.

- Excellent communication and interpersonal skills.

- Sound knowledge of retail operations, including sales, inventory management, and customer service.

- Proficient in using computer systems and retail software.

- Ability to analyze data and make data-driven decisions.

- Detail-oriented with strong organizational and multitasking abilities.

- Ability to work in a fast-paced and dynamic retail environment.

- Flexibility to work evenings, weekends, and holidays as required.

If you are a dedicated and results-driven individual with a passion for retail operations, we would love to hear from you. Join our team at Tanishq and contribute to the success of our store while providing exceptional service to our valued customers.

Please note that only shortlisted candidates will be contacted. Thank you for your understanding.


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