Front Desk Receptionist

2 weeks ago

Vishal Khand Lucknow Uttar Pradesh, India Agadi Hospital Full time ₹ 1,56,000 - ₹ 2,04,000 per year

Job Title: Hospital Receptionist

Location: Lucknow, UP

Job Type: Full-time

Shift: Rotational

Salary:

Language : English, Hindi

About Us:

Acadis Hospital is a patient-centered healthcare facility committed to providing high-quality medical services with compassion and professionalism. We are seeking a friendly and efficient Receptionist to be the first point of contact for patients, families, and visitors.

Job Summary:

The Hospital Receptionist plays a vital role in ensuring a smooth and welcoming front-desk experience. This position requires excellent communication, organizational, and interpersonal skills to manage patient check-ins, direct inquiries, and support administrative functions in a fast-paced healthcare environment.

Key Responsibilities:

  • Greet and assist patients, visitors, and staff in a courteous and professional manner.
  • Manage patient check-in and check-out procedures.
  • Answer phone calls, direct inquiries, and route calls to appropriate departments.
  • Schedule appointments and confirm upcoming visits.
  • Maintain accurate and up-to-date patient records and data entry.
  • Assist with billing, co-pays, and insurance verification when required.
  • Monitor the waiting area and ensure it is clean and welcoming.
  • Coordinate with medical and administrative staff for efficient workflow.
  • Handle confidential information in accordance with HIPAA and hospital policies.
  • Perform other clerical and administrative tasks as assigned.

Qualifications:

  • Graduate degree (Bachelor's degree in any field is preferred).
  • Previous experience as a receptionist, preferably in a healthcare setting.
  • Proficient in Microsoft Office and electronic medical records (EMR) systems.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to remain calm and courteous under pressure.
  • Multilingual skills (if applicable) are a plus.

Job Types: Full-time, Permanent

Pay: ₹13, ₹17,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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