Reward & Benefits Lead

Job Description

Hello. Were Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, were improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum through a unique combination of deep human understanding and trusted science. Whats more, were achieving it in a company that were in control of. In an environment that were co-creating. And a culture thats uniquely ours. Care to join us. It isnt a question.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, were uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. Its an opportunity to be part of something special.

About the Team

Our People Services Excellence team is a critical team supporting People Services to achieve its strategic objectives of exceptional service through effective and efficient processes.

It is a multi-discipline team with capabilities covering Process and Service Excellence, Data analytics, reporting and project execution.

The People Services Excellence team will work collaboratively with the Regional and Global capability centres bringing proven methodologies, frameworks and expert capabilities in problem solving, process reengineering, data and systems. They, along with the People Services Leadership Team, will instil a culture of continuous improvement and a Service Excellence mindset.

This team will work globally ensuring consistency in the approach and ensure solutions meet the needs locally, where required. A critical element to improvements will be the voice of the customer insight that the team will bring in via the process owners and service users.

The project disciplines from the programme management team will ensure strategic ambitions are turned into clear deliverables, tracking and managing initiatives through to completion and ensuring expected benefits are realised.

Key responsibilities

• Develop and optimise Rewards and Benefits workflows and procedures to streamline Rewards and Benefits processes executed by People Services.
• Serve as the subject matter expert, providing guidance and support to People Services.
• Collaborate cross-functionally with HRBP, Centre of Excellence, People Services, business, Risk and Compliance teams to identify process improvement opportunities, ensuring efficient and effective resolution of cases and transactions within established timeframes, thereby enhancing consumer satisfaction.
• Identify opportunities for process improvement within the Reward & Benefits framework by analyzing current practices and benchmarking against industry standards.
• Establish best practices and standard operating procedures (SOPs) for consistency.
• Ensure compliance with local laws, regulations, and Haleons policies in the execution of these processes.
• Monitor and analyse service level agreements (SLAs) and key performance metrics (KPIs), identifying trends, issues, and areas for improvement.
• Work closely with external vendors and consultants to evaluate and implement best-in-class Reward & Benefits practices.
• Ensure the accuracy and integrity of Reward & Benefits data within HR systems.

Qualifications and skills Technical

• 8 years' experience of a similar role
• Awareness of employment laws and regulations related to rewards and benefits.
• Proficiency in reward administration and systems.
• Analytical and able to interpret metrics and generate insights from data.
• Good understanding of global compensation structures, employee benefits, incentives, and recognition programs.
• Expertise in continuous improvement methodologies such as Lean or Six Sigma, with a strong track record of leading process improvement initiatives and driving measurable outcomes.

Behavioural

• Excellent written and verbal communication skills.
• Strong relationship building skills with various cross-functional teams.
• Strong attention to detail and a commitment to accuracy in all tasks.
• Excellent analytical, problem solving, and time-management skills.

Diversity, Equity and Inclusion

Were striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Care to join us. Find out what life at Haleon is really like

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleons compliance to all federal and state US Transparency requirements.

Locations: Bengaluru Campus 31

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