Revers Logistics

Experience Required: Minimum 5 years in Logistics / Supply Chain Management

About the Role

We are seeking an experienced and detail-oriented Service Logistics Supervisor to manage and

streamline logistics operations across 100+ service centers in India. The role involves end-to-end

logistics management, vendor development, TAT monitoring, reverse logistics optimization, and

ensuring cost-effective, timely, and reliable movement of materials.

Key Responsibilities

1. End-to-End Logistics Management

* Oversee outward, inward, and reverse pickup logistics for all service centers.

* Ensure smooth movement of parts, products, and returns across multiple regions.

2. Vendor Development & Management

* Identify, negotiate, and onboard reliable logistics vendors.

* Monitor vendor SLAs to ensure efficiency and cost-effectiveness.

3. TAT (Turnaround Time) Monitoring

* Set clear benchmarks for pickup and delivery timelines.

* Continuously track, analyze, and improve vendor performance Reverse
Logistics Optimization

* Manage return pickups from service centers and customers.

* Implement measures to minimize delays and reduce costs.

5. MIS & Reporting

* Prepare and circulate daily/weekly/monthly MIS reports.

* Track shipment status, delays, vendor efficiency, and cost analysis.

6. Cost Control & Optimization
• Continuously monitor freight and handling charges
.

* Identify leakages and implement cost-saving initiatives.

7. Coordination with Service Centers

* Act as the central point of contact for all logistics-related matters.

* Ensure timely communication and support to service centers.

8. Issue Resolution

* Address escalations related to delayed shipments, missing parts, or vendor noncompliance.

* Implement preventive measures to avoid recurrence.

9. Compliance & Documentation

* Maintain proper shipment records, vendor contracts, invoices, and statutory documents.

* Ensure compliance with GST, e-way bills, and other legal requirements.

10. Process Improvement

* Regularly review logistics workflows.

* Suggest and implement improvements for speed, reliability, and cost-effectiveness.

Candidate Requirements

* Minimum 5 years of experience in logistics, supply chain, or related field.

* Strong understanding of vendor management, TAT tracking, and reverse logistics.

* Proficiency in MIS reporting and logistics cost analysis.

* Hands-on experience with compliance (GST, e-way bills, etc.).

* Strong communication and problem-solving skills.

* Ability to work under pressure and manage multiple stakeholders.