Dialer Specialist
4 days ago
Roles and Responsibilities
- Design, develop, test, and deploy dialer solutions using various technologies such as SIP protocols, TCP/IP, LTE networks, Volte platform, and 4G/5G networks.
- Collaborate with cross-functional teams to identify business requirements and design call flow processes that meet customer needs.
- Develop automated testing scripts for protocol testing of Voice over IP (VoIP) calls using tools like Asterisk CLI commands.
- Troubleshoot issues related to dialer performance optimization and scalability improvements.
- Ensure seamless integration of dialers with existing infrastructure components.
Desired Candidate Profile
- 3-5 years of experience in IT Services & Consulting industry with expertise in Dialer Solutions development.
- Strong understanding of SIP Protocols, TCP/IP networking fundamentals, LTE/Volte technology stack.
- Proficiency in programming languages such as Python or JavaScript; knowledge of shell scripting a plus.
- Experience working on projects involving 24x7 operations management; ability to work independently during night shifts if required.
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