Associate Level 1
8 hours ago
Position Purpose
- Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal.
- Within BNP Paribas, FRB are responsible for activities at the Group level.
- FRB OPS is part of BNP Paribas Group IT and is responsible for supporting the IT production environments and activities for the FRB.
- FRB OPS activities are critical and highly visible. Around 250 applications and 4000 servers are under FRB OPS responsibility.
- FRB OPS has a roadmap to ensure production security & stability, reduce time-to-market by using the most advanced technologies and integrate functional application support to provide full applications production & support services.
- Therefore, FRB OPS is hiring experienced IT professionals who are open minded, willing to learn and to be part of the transformation roadmap.
Responsibilities
Direct Responsibilitie
- Incident management
- Analysis, communication, coordination, correction, PIRs
- Problem creation and follow-up
- Change management
- Review and validation
- Technical implementation
- Coordination and communication
- Monitor and supervise application and infrastructure components
- Obsolescence and vulnerability management
- Capacity planning management
- DRP technical management and coordination
- Decommission management
- Maintain up-to-date referential and documentation
- (e.g., operating procedures)
- Morning/Evening checks achievement
- Definition of the technical solution
- Schedule definition with stakeholders and deadline commitment
- Production and infrastructure resources provisioning on all environments
- Technical integration of applications using existing products and services
- Technical user stories implementation, independently or by coordinating the right players (BP21 and other ITGP teams)
- Implement monitoring and supervision
- Follow FinOPS and SRE guidelines
- Ensure the upskilling of the team
- Application deployment automation
- Identify the best deployment strategy with dev team
- Technical implementation and tests
- Operating tasks or processes automation
- Depending on the toolchain group roadmap, migrate to up-to-date Continuous Deployment tools
- Identify and share automation use-cases with the community to make reuse easier
Contributing Responsibilities
- Promote standard architectures, solutions and products
- Feed the product backlog with Production requirements
- Coordinate and challenge stakeholders to meet deadlines
- Identify the best practices about Production and share them within teams
- Support development teams to secure and speed up project delivery
Technical & Behavioral Competencies
- Linux and Windows *
- Middleware (Websphere, CFT, MQSeries, Kafka,) . *
- Kubernetes and associated tools (Docker, Helm, ArgoCD) *
- Cl / CD (Ansible, Jenkins, Git, Release, ...) *
- Monitoring (Dynatrace, Splunk, LogDna, Sysdig)
- Scripting (Ansible, Shell, SQL,
- Scheduling Management (Autosys)
- Tracking / ticketing tools (Service Now, JIRA)
- Network protocols
- Database management
- Devops
- Agile
- Knowledge of ITIL Experience on handling Incident / Problem / Chang
- General IT infrastructure knowledge
- Knowledge on banking application will be preferable
- Good written and spoken English
- Measure and identify areas for improving Quality and overall Delivery
- Able to communicate efficiently
- Good Team Player
- Resource should be comfortable in working shifts - morning/evening/general, oncall weekends and holidays.
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