Public Relations Executive

2 days ago


Thiruvananthapuram, Kerala, India National School of Nursing Full time ₹ 1,50,000 - ₹ 1,80,000 per year

The Patient Relations Executive serves as the main point of contact between patients, their families, and the healthcare facility. The role focuses on ensuring a smooth and positive experience for patients by addressing concerns, providing guidance, and coordinating with clinical and non-clinical staff to resolve issues promptly and professionally.

  • Welcome and assist patients and their families with information, directions, and support.
  • Respond to patient concerns, complaints, or suggestions with empathy and professionalism.
  • Coordinate with doctors, nurses, and administrative staff to resolve patient issues.
  • Monitor patient satisfaction and help implement improvement initiatives.
  • Educate patients about hospital policies, processes, and available services.
  • Maintain accurate records of patient interactions and feedback.
  • Support the admissions and discharge process to ensure a seamless experience.
  • Promote a culture of care, respect, and service excellence within the facility.

Experience: 1 years in patient services, healthcare customer service, or related roles (preferred).

Trivandrum Candidates are preferred

Job Type: Full-time

Pay: ₹13, ₹15,000.00 per month

Work Location: In person



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