Oracle Fusion Sales

7 days ago

Bengaluru Hyderabad Kochi, India Rajnehap Tech Services Hyderabad Full time US$ 90,000 - US$ 1,20,000 per year

Position: Oracle Fusion Sales & Service Cloud - Consultant

Company: Speridian Technologies

Location: Bangalore / Hyderabad / Kochi / Trivandrum

Notice: Days

Employment Type: Full Time

Job Description

We are seeking a highly skilled and experienced Oracle Fusion Sales and Service Consultant to join our team. The ideal candidate will have a deep understanding of Oracle Fusion Sales Cloud and Service Cloud, and proven experience in implementing and supporting complex CRM solutions.

Skills & Qualifications:

  • 7+ years of experience in Oracle Fusion Sales and Service Cloud implementation and support.
  • Strong understanding of CRM concepts and best practices.
  • Strong grasp of the sales and service lifecycle
  • Configuration and Extension of Fusion Application using Redwood Sales (Next Gen Sales) technology
  • Proficient in Groovy scripting to cater to diverse business requirements
  • Establishing security protocols by creating roles, Access groups and providing diverse access levels
  • Experience in configuring multiple business units, Multiple Currencies, Geography setup
  • Developing Reports & Analytics (OBIEE & OTBI)
  • Knowledge on building reports using RTF template
  • Skilled in forecasting, quota management, and territory configuration
  • Good knowledge on configuring BPM workflow
  • Sales Catalog implementation
  • Knowledge in extending Oracle CX Mobile app
  • Outlook Integration with Sales Cloud
  • Organizatiin Hierarchy setup and SSO
  • Experienced in customer data management (Deduplication and Merge functionality)
  • Service Request Functionality
  • Setup-
  • Queue Assignment,Category setup,Inbound and Outbound Email Setup
  • Familiarity with milestone configuration
  • Experience in Knowledge Management
  • Skilled in configuring the DCS portal
  • Establishing third-party integrations using REST/SOAP APIs
  • Solid understanding of complementary products such as Eloqua, Oracle VBCS.

Additional Skills:

  • Familiarity with other Oracle CX applications is an advantage
  • Experience with Agile methodologies.

Contact: /

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