Professional, Cyber Security

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Job Title

What does a great Incident Handler do?

Great incident handler is a senior-level professional with extensive experience and expertise in handling complex and critical security incidents. They serve as a part of an incident response team and are responsible for more challenging and escalated incidents that could have significant impacts on an organization's security.

What You will do:

Incident Analysis: Conducting in-depth analysis of complex security incidents to understand the scope, impact, and root cause of the incident. Incident Response: Leading and coordinating the response efforts to contain and remediate the incident effectively. Forensics: Conducting digital forensics and detailed investigations to collect evidence and identify the source and extent of the breach. Malware Analysis: Analyzing sophisticated malware and understanding its behavior and capabilities to develop appropriate countermeasures. Vulnerability Research: Staying updated with the latest security vulnerabilities and emerging threats to improve the organization's defenses proactively. Threat Intelligence: Utilizing threat intelligence to identify and counter potential threats targeting the organization. Incident Documentation: Ensuring comprehensive and accurate documentation of incident response activities, findings, and lessons learned for future reference. Collaboration: Working closely with other teams, such as Tier 1 and Tier 2 incident handlers, IT teams, legal, and management, to address incidents effectively. Security Improvement: Proposing and implementing measures to enhance the organization's security posture based on incident findings and lessons learned. Continuous Learning: Keeping up with the latest trends, tools, and best practices in incident handling and cybersecurity to stay effective in the role.

  What You Will Need to Have:

• 5 to 8 years of professional Cybersecurity incident handling experience in a Security Monitoring Center or a Security Operating Center environment.
• Experience with Security Information Event Management (SIEM) tools, creating advanced co-relation rules, administration of SIEM, system hardening, and Vulnerability Assessments.
• Detailed understanding of network architectures and services (routing, switching, web, DNS, email).
• Perl, Python and REST API scripting experience for automation of manual security event data review and analysis.
• Should have expertise on TCP/IP network traffic and event log analysis.
• Knowledge and hands-on experience with LogRhythm, QRadar, Arcsight, Mcafee epo, NetIQ Sentinel or any SIEM tool.
• Knowledge of ITIL disciplines such as Incident, Problem and Change Management

Education:

Bachelor or Masters of Science in Information Security, Computer Science, Risk Management, Information Technology, Engineering, Mathematics.  Will consider equivalent relevant experience.

What Would Be Great to Have:

Threat Hunting skills Reverse Malware analysis Harvesting Cyber Threat Intelligence

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.