Reservations Executive

5 days ago

Palakkad, Kerala, India HOTEL INDRAPRASTHA (Muthvelan Sons Private Limited). Full time ₹ 3,00,000 - ₹ 4,50,000 per year
HANDLE ALL INCOMING CALLS, EMAILS, AND ONLINE INQUIRIES RELATED TO ROOM RESERVATIONS.
MANAGE AND UPDATE ROOM BOOKINGS THROUGH HOTEL RESERVATION SYSTEM.
PROVIDE GUESTS WITH ACCURATE INFORMATION ABOUT ROOM RATES, AVAILABILITY AND AMENITIES.
CONFIRM, MODIFY, OR CANCEL RESERVATIONS AS PER GUEST REQUESTS AND HOTEL POLICIES.
COORDINATE WITH THE FRONT OFFICE AND HOUSEKEEPING TO ENSURE ROOM READINESS AND GUEST SATISFACTION.
MAINTAIN ACCURATE RECORDS OF BOOKINGS, PAYMENTS, AND GUEST DETAILS.
HANDLE GROUP BOOKINGS, CORPORATE RESERVATIONS, AND TRAVEL AGENT REQUESTS.
ASSIST IN OPTIMISING ROOM SALES AND REVENUE THROUGH EFFECTIVE UPSELLING AND YIELD MANAGEMENT.
RESPOND TO GUEST COMPLAINTS OR ISSUES PROFESSIONALLY AND PROMPTLY.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person

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