IOT Solution Engineer

About Us:

DATOMS is an IoT software platform that streamlines asset management and operations for equipment manufacturers, leasing and rental companies, and enterprises utilising machine learning, artificial intelligence, and the internet of things. Our scalable solution can be customized to meet the unique needs of each client and is trusted by top companies around the globe.

About the Role

We are looking for an enthusiastic and technically skilled IoT Solutions Engineer (Pre-sales) to join our Bangalore team. The ideal candidate will bridge the gap between technology and business by providing technical expertise during the presales cycle, understanding client requirements, designing IoT-based solutions, and ensuring successful demonstrations and proof of concepts (POCs).

You will collaborate closely with the Sales, Product, and Engineering teams to craft scalable, value-driven IoT solutions tailored to customer needs.

Key Responsibilities:

• Lead Technical Discovery: Engage with potential customers to understand their business objectives, operational workflows, and technical challenges. Ask probing questions to uncover pain points and opportunities.
• Design & Architect Customer Solutions: Architect and design tailored IoT solutions that map the capabilities of the DATOMS platform to the specific needs of each client. Create technical architecture diagrams and solution proposals.
• Build & Present Proofs-of-Concept (PoCs): Develop and configure hands-on PoCs and prototypes that demonstrate the feasibility and value of our solution for a customers specific use case.
• Deliver Compelling Technical Demonstrations: Masterfully articulate and present the technical and business value of the DATOMS platform through engaging, customized product demonstrations to both technical and executive audiences.
• Serve as a Technical Expert & Trusted Advisor: Act as the go-to technical resource for customers and the sales team. Confidently answer deep technical questions about our platform, security, and integration capabilities, and handle technical objections.
• Respond to Technical Inquiries: Lead the technical response for RFIs (Requests for Information) and RFPs (Requests for Proposal), ensuring our proposals are accurate, thorough, and compelling.
• Capture and Relay Customer Feedback: Act as the voice of the customer, channeling critical feedback from the field to our Product and Engineering teams to influence the future roadmap of the DATOMS platform.

Required Skills & Qualifications:

• Education: A Bachelor's degree (B.Tech/B.E.) in Electronics, Electrical, Computer Science, or a related engineering field.
• Experience: 1015 years of hands-on experience in a technical role, preferably with some customer-facing responsibilities.
• Stellar Communication & Presentation Skills: The ability to explain complex technical concepts to both technical and non-technical audiences is paramount. You must be an engaging and confident presenter.

• Core Technical Skills:

• Firmware & Scripting: Strong understanding of embedded development principles

• Embedded Systems: Deep knowledge of microcontrollers (e.g., ESP32, STM32), sensors, and communication interfaces UART, RS485, TCP/IP, Canbus
• IoT Protocols: In-depth, practical knowledge of application-layer protocols and industrial protocols like Modbus & Canbus. Solid grasp of the stack.
• Cloud Platforms: Demonstrable experience with at least one major IoT cloud platform: AWS IoT (IoT Core, Greengrass) or Azure IoT (IoT Hub, IoT Edge).

• OS & Tools: Comfortable in a Linux environment and proficient with version control (Git).

• Consultative Mindset: A natural curiosity and ability to diagnose customer needs and architect elegant solutions.

Why You'll Love Working at DATOMS

• Impact: See your solutions come to life and solve real-world problems for industry-leading clients.
• Influence: Be at the forefront of our business, directly influencing product direction with your insights from the field.
• Growth: Develop a unique blend of deep technical expertise and valuable business acumen.
• Culture: Join a collaborative, innovative, and supportive team that values creativity and customer success.
• Benefits: We offer a competitive salary, performance-based incentives, comprehensive health benefits, and a flexible work environment.