CRM Assisatnt

Job Description We are seeking a detail-oriented and organised CRM Assistant to support our email and SMS marketing campaigns and agency client efforts. The ideal candidate will have a basic understanding of CRM tools, have high attention to detail and ability to develop meaningful reports
Key Responsibilities: * Support the execution of CRM campaigns * Design and build emails using drag and drop editors (Klaviyo * Ensure all email templates follow brand guidelines and are optimised for deliverability * Proof and QA email campaigns to ensure 100% error-free execution * Assist with client support * Generate basic reports and analyse data * Provide administrative support to the CRM team
Technical Skills: * Basic understanding of CRM tools (Klaviyo * Basic graphic design skills * Basic GA4 proficiency * Basic data analysis
Qualifications: * Bachelor's degree in Marketing, Business, or related field * Experience with email campaign execution and design * D2C or Direct-to- Customer experience * Basic CRM certification (Klaviyo) preferred * Strong communication and organisational skills * High attention to detail and accuracy * Passion for learning
KPIs: * Accuracy and speed of email campaign delivery * Timeliness and accuracy of report generation * Accuracy of basic segmentation * Task completion rate

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