
Sr. Academic Counselor
3 days ago
Role Summary
We are looking for a proactive and empathetic Tele caller cum Student Counsellor who can handle inbound and outbound calls, counsel prospective students, and support them in choosing the right educational path at CB Tech . Fluency in English and a positive, persuasive communication style are essential.
Key Responsibilities
- Make outbound calls to potential students/parents and explain the institute's courses and admission process.
- Handle incoming inquiries via phone, WhatsApp, or email in a professional manner.
- Maintain and update leads database, follow up regularly, and ensure timely responses.
- Counsel students and parents on academic programs, career options, and the benefits of enrolling at Brainloop.
- Coordinate and schedule appointments, walk-ins, and follow-up meetings.
- Assist in admission process and documentation.
- Represent Brainloop positively and build strong rapport with all stakeholders.
Required Qualifications
- Graduate in any discipline (Education or Communication background is a plus).
- Excellent spoken and written English communication skills.
- Pleasant personality with strong interpersonal and convincing skills.
- Comfortable working with CRM, MS Office, and basic computer tools.
- Prior experience in tellesales, counselling, or education sector preferred.
Additional Requirements
- Female candidates strongly preferred.
- Must be well-organized, punctual, and self-motivated.
What We Offer
- Friendly and growth-oriented work culture.
- Attractive salary with incentives based on performance.
- Training and development opportunities.
- 1–3 years of counseling/sales/academic advising experience
- Excellent communication, persuasion, and interpersonal skills.
- Target-driven, self-motivated, and eager to learn.
- Fluency in English and local languages preferred.
Job Types: Full-time, Permanent
Pay: ₹15, ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
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