Sr. Academic Counselor

3 days ago

Cochin, Kerala, India Kanal way, Full time ₹ 15,000 - ₹ 4,00,000 per year

Role Summary

We are looking for a proactive and empathetic Tele caller cum Student Counsellor who can handle inbound and outbound calls, counsel prospective students, and support them in choosing the right educational path at CB Tech . Fluency in English and a positive, persuasive communication style are essential.

Key Responsibilities

  • Make outbound calls to potential students/parents and explain the institute's courses and admission process.
  • Handle incoming inquiries via phone, WhatsApp, or email in a professional manner.
  • Maintain and update leads database, follow up regularly, and ensure timely responses.
  • Counsel students and parents on academic programs, career options, and the benefits of enrolling at Brainloop.
  • Coordinate and schedule appointments, walk-ins, and follow-up meetings.
  • Assist in admission process and documentation.
  • Represent Brainloop positively and build strong rapport with all stakeholders.

Required Qualifications

  • Graduate in any discipline (Education or Communication background is a plus).
  • Excellent spoken and written English communication skills.
  • Pleasant personality with strong interpersonal and convincing skills.
  • Comfortable working with CRM, MS Office, and basic computer tools.
  • Prior experience in tellesales, counselling, or education sector preferred.

Additional Requirements

  • Female candidates strongly preferred.
  • Must be well-organized, punctual, and self-motivated.

What We Offer

  • Friendly and growth-oriented work culture.
  • Attractive salary with incentives based on performance.
  • Training and development opportunities.
  • 1–3 years of counseling/sales/academic advising experience
  • Excellent communication, persuasion, and interpersonal skills.
  • Target-driven, self-motivated, and eager to learn.
  • Fluency in English and local languages preferred.

Job Types: Full-time, Permanent

Pay: ₹15, ₹40,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement

Work Location: In person

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