Receptionist

6 days ago


Kochi, India ARTLAB SALON Full time

**Job brief**

We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services.

Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.

**Responsibilities**
- Warmly greet clients, walk them to the proper beauty station and inform assigned beauticiansof their arrival
- Process transactions (cash and credit cards) and issue receipts
- Offer beverages and chat with clients who are in the waiting area
- Welcome walk-ins, answer questions about services and schedule appointments based on availability
- Inform clients about new services and discounts
- Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
- Update client records with contact and billing details, appointments and services offered
- Manage our call center
- Maintain a tidy reception area
- Order business cards, brochures and stationery as needed

**Requirements and skills**
- Proven work experience as a Salon Receptionist, Front Desk Representativeor similar role
- Hands-on experience with office equipment, like printers and POS systems
- Familiarity with processing transactions
- Solid organization and record-keeping skills
- An ability to remain calm under stressful circumstances
- High School diploma

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Flexible shift
- Morning shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- KAKKANAD, Kochi - 682030, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (required)

**Speak with the employer**

+91-XXXXXXXXXX


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