
Global Process Owner- Billing
1 day ago
Overview / Responsibilities:
Wood is currently recruiting for a Global Process Owner-Billing for its Finance Shared Services Center at Gurgaon.The objective is to Develop global common approach to billing processing & support with a constant focus on process improvement.The key focus is on driving consistency & process improvement.
**Key Responsibilities**:
- Drive culture of reducing time to bill (TTB) by focus on process efficiency and interface with business.
- Development of common ways of working for all countries supported
- Ensure level of support for business consistent regardless of ERP being used
- Maintain tracker to be able to right size billing teams in light of business volume changes
- Implementation of new system solutions as & when developed
- Creating culture of TTB process focus rather than Billing function
- Liaison with supported countries to identify & resolve process issues
- Initiate Business Discovery activities with locations looking to migrate activities to FSS
- Local issue resolution on technical issues as they arise
- Work with operational billing team on matrix reporting basis
- Focus on process improvement to drive down operating cost
Skills / Qualifications:
**Qualifications, Experience & Skills**
- Suitably experienced finance professional with billing experience
- Process focused with an eye for detail
- Supervisory experience of managing a team
- Ability to communicate with subordinates, peers & senior management
- Ability to embrace change management at all levels of an organisation
- A good working knowledge of all aspects of Billing for different commercial scenarios especially an Oracle environment
**Competencies, Core Values & Behaviours**
- Financial Responsibility-Maintain strong financial values with a focus on operating at lowest cost through process efficiency.
- Safety & Assurance-Role model for Safety and Assurance within the Centre
- Integrity-Acts with honesty and integrity at all times, maintaining compliance with Wood Ethics & Compliance policy.
- Innovation-Ability to challenge existing tools and processes and suggest change to ensure continuous improvement & sharing of best practice.
- Relationships-Builds and maintains strong internal and external relationships with key stakeholders
- Social Responsibility-Ensure the team reflects and accommodates local practices and cultures
- People-Treat all team members with honesty and respect and encourage staff development
Company Overview:
Diversity Statement:
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
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