Rep I
1 week ago
TransUnion's Job Applicant Privacy Notice
**What We'll Bring**:
**What You'll Bring**:
- A College degree and at least 3 years’ experience in a similar role, preferably in the credit or financial services industry.
- Proven customer management skills with a strong customer service orientation (desire to help others).
- A proven understanding of the operations function, with previous experience in banking, retail credit or consumer credit reporting industries considered an asset.
- Provide weekend support & night shifts in following rotational model.
- Fri to Tue 5:30 PM to 2:30 AM IST
- Mon to Fri: 1:00 AM to 10 PM IST
- Can work remotely or hybrid work model
- The ability to multi-task and handle high volumes of small projects simultaneously.
- Highly developed analytical and problem-solving capabilities with the ability to present data and information effectively with excellent attention to detail and a high level of accuracy
- Self-motivated with an ability to work under mínimal supervision.
- Knowledge of credit reporting is highly advantageous.
- Strong technical and reporting skills
**Impact You'll Make**:
- Understands and consistently demonstrates knowledge of specific business processes when performing all back office operations work.
- 1-3 years of experience in an operations job role or customer care/support job role.
- Excellent verbal, written, and interpersonal communication skills.
- Must be self-motivated and a self-starter.
- Demonstrate attention to detail in all work completed.
- Proactively works to improve knowledge and adherence to company processes and procedures.
- Collaborates well with others in a team-oriented work environment.
- Adapts well to change and can adjust priorities as needed.
- Displays time management skills to properly follow-up on in progress work, while balancing new work assigned through our operations work queues.
TransUnion Job Title
Rep I, Business Operations
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