Customer Support Associate

1 day ago

Nungambakkam Chennai Tamil Nadu, India B Info solution Full time

Required excellent hindi

Required excellent English

Job location nungambakam

Hiring Customer Support Inbound Voice Process / 6days working model / Fresher eligible/ graduation Required/ required/ excellent Hindi/ bank sector/ job location Chennai / 3.2 lpa maximum / contact person SreeBalan
9585022513

Duties
Bank customer service representatives typically have a wide range of responsibilities, which can include:Communicating with customers to resolve issues or concerns regarding products or accounts, such as opening new accounts or transferring funds between accounts
Processing transactions such as deposits, withdrawals, or loan payments on behalf of customers
Processing wire transfers and other complex transactions
Reviewing account statements and other financial documents to ensure accuracy of entries
Performing cash handling duties, such as processing payments from customers using automated teller machines (ATMs) or hand-held devices
Providing information about bank products and services to potential clients
Processing account transactions such as deposits, withdrawals, or loan payments on behalf of customers
Responding to inquiries about account balances and other general customer service inquiries
Maintaining accurate records of account activity and transactions to ensure compliance with industry standards and regulations

Duties
Bank customer service representatives typically have a wide range of responsibilities, which can include:
Communicating with customers to resolve issues or concerns regarding products or accounts, such as opening new accounts or transferring funds between accounts
Processing transactions such as deposits, withdrawals, or loan payments on behalf of customers
Processing wire transfers and other complex transactions
Reviewing account statements and other financial documents to ensure accuracy of entries
Performing cash handling duties, such as processing payments from customers using automated teller machines (ATMs) or hand-held devices
Providing information about bank products and services to potential clients
Processing account transactions such as deposits, withdrawals, or loan payments on behalf of customers
Responding to inquiries about account balances and other general customer service inquiries
Maintaining accurate records of account activity and transactions to ensure compliance with industry standards and regulations

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹21,086.00 - ₹27,013.26 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Weekend availability

Supplemental pay types:

- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer support sale: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91
9585022513

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