Associate - Projects

Functional Lead

**Qualification**: Masters Of Business Administration

**Responsibility**:
**Sales Support**:
? Understand specific client requirements and analyze them.
? Conduct detailed costing based on time and effort estimation if required.
? Provide inputs for client demos/presentations/collaterals (such as capability deck and case study), communication & pitch.
? Provide support to onsite employees during deal making process.
? Participate in geographic specific event / seminars if required.
? Provide input for creating response to RFPs/RFIs.
? Provide support during proposal development.
? Conduct research on industry specific solutions and new platforms required.
? Participate in seminars /conferences.
? Prepare collaterals, publications, technology papers etc for distribution under guidance from team lead.
New Solution Development.
? Conduct market research to identify new solution area.
? Create business case for new solution.
? Share business case with Senior Consultant / Team Lead for inputs.
? Detail out new solutions as required map solution developed to client space.
? Provide support for project execution involving new solution if required.
? Followup to closure in order to implement change and escalate to supervisor if required.
Knowledge Management.
? Update knowledge articles in the knowledge management repository.
? Create knowledge articles on the problem workaround solutions.
? Maintain knowledge management database.
? Prepare collaterals, publications, technology papers etc for distribution and submit to supervisor for review.
Solution Engineering.
? Conduct gap analysis to analyze the asis and wouldbe state of the business.
? Provide guidance in creating solutions for the gaps.
? Confirm technical feasibility of solution.
? Design end to end solution for the client and plan for integration.
? Provide work around as needed where standard solution is not required.
? Map solution/ deliverables to service level agreement (SLA) for delivery.
? Understand context of different clients to suitably structure solution implementation.
? Detail out customization requirements/ configuration changes required.
? Obtain approval and validation on solution developed.
Implementation and Testing.
? Configure the system based on the requirements.
? Carry out testing before handover to the users.
? Test development objects and give feedback to the technical team.
? Conduct pilot for solution developed.
? Review and obtain signoff deliverables.
? Manage deadlines for functional deliverables.
? Create data migration and cutover plan.
? Conduct workshops to get a buy in on recommendations.
? Guide users in uploading data into the system.
? Support analysis of data issues and route for resolution.
? Create test cases based on the knowledge of the domain/product.
? Conduct test workshops.
? Plan for and conduct system testing based on the scenarios using various testing tools as required.
Project Support & Functional Change Management.
? Configure/change configuration based on the ticket.
? Carry out testing before handing over to the users, test development objects and give feedback to the technical team.
? Meet project SLAs, give ticket resolution feedback to the customer.
? Support creation of business case for an IT initiative.
? Provide inputs for calculation of the project TCO and KPIs such as ROI.
? Provide input towards determination of project risks and recommendations on product and platform.
? Understand stakeholders' pain points, business objectives and organization culture.
? Draft communication plan to be circulated to the various interest groups within the organization and get it reviewed from the supervisor.
? Based on requirement study and gap analysis, analyze process/framework anomalies and deficiencies and make recommendations.
? Redesign processes/framework based on recommendations.
? Keep track of timelines and deliverables with respect to the functional area.
? Communicate with client and project team when necessary.
? Contribute towards driving functional change management in engagements as needed convince/guide the customer to move from an existing solution to a new solution.
? Support organizational change management processes for respective work streams.
Client Management/Relationship Management.
? Manage client relationships from start to execution.
? Follow through on commitments, achieve timely resolution of issues.
? Conduct initiatives to meet client expectations.
? Approach client proactively to better understand issues and needs.
? Work to expand professional network in the client organization.
? Share business value of services to win engagement.
People Management.
? Create training courses and supporting artefacts on the training server such as demo, presentation.
? Configure the system for training.
? Assist in selection of representative employee groups for training.
? Plan the training calendar.
? Conduct training with the help of academy.
? Mentor consultants with res