Rcm Trainer

**Job Summary**:
**Key Responsibilities**:

- Design, develop, and deliver comprehensive training programs related to all aspects of **Revenue Cycle Management (RCM)** including patient registration, charge entry, coding, billing, payment posting, AR follow-up, and denial management.
- Train new hires and provide refresher training for existing team members to ensure process knowledge, quality standards, and performance metrics are met.
- Create training materials such as SOPs, manuals, presentations, quizzes, and assessments tailored to various learning levels.
- Stay up to date with industry changes, payer regulations, and compliance requirements; integrate updates into training content.
- Conduct training needs analysis in collaboration with operations and quality teams.
- Monitor trainees' performance during training sessions and provide regular feedback to both the trainees and management.
- Collaborate with QA and Process Leads to identify areas of improvement and customize coaching plans.
- Support onboarding and cross-functional training initiatives across departments (billing, coding, AR, etc.).
- Evaluate training effectiveness through feedback, assessments, and post-training performance reviews.

**Required Skills & Qualifications**:

- Minimum of **8 years’ experience** in US medical billing and end-to-end RCM processes.
- Prior experience as a **trainer or team mentor** in a healthcare BPO/RCM setup is mandatory.
- Strong understanding of CPT, ICD, HCPCS coding, and payer-specific billing guidelines.
- Excellent communication, presentation, and interpersonal skills.
- Hands-on experience with medical billing software and EMR systems (e.g., Kareo, AdvancedMD, Athena, etc.).
- Ability to analyze training effectiveness and adjust methods accordingly.
- Detail-oriented with strong organizational and documentation skills.

**Preferred Qualifications**:

- Certified Professional Coder (CPC) or any AAPC/AHIMA certification (preferred but not mandatory).
- Exposure to various medical specialties (e.g., Internal Medicine, Orthopedics, Radiology, etc.).
- Experience with US Healthcare Compliance (HIPAA, CMS guidelines, etc.).

**Why Join Us?**
- Opportunity to shape the learning culture of a growing healthcare organization
- Competitive salary and benefits
- Professional development and growth opportunities
- Collaborative and inclusive work environment

**Job Types**: Full-time, Permanent

Pay: ₹1,000,000.00 - ₹1,500,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- US shift
- Weekend availability

Supplemental Pay:

- Overtime pay

**Language**:

- English (preferred)

Work Location: In person