
Tele Caller
1 week ago
**Job description**
Position: Tele caller
Employment Type: Full-time/Part-time
**Key Responsibilities**:
Outbound Calling:
Make outbound calls to potential or existing customers based on provided leads.
Handle calls professionally, addressing customer queries, and providing information about products/services.
Customer Engagement:
Build and maintain a positive relationship with customers.
Follow up on leads to ensure a high conversion rate.
Sales and Promotions:
Inform customers about promotional offers and recommend relevant products or services.
Meet daily, weekly, or monthly targets as set by the organization.
Data Management:
Update customer information and interaction details accurately in the company CRM or database.
Ensure data confidentiality and adherence to company policies.
Problem Resolution:
Address and resolve customer complaints or direct them to the appropriate department.
Feedback Gathering:
Collect feedback from customers to improve the products/services and overall customer experience.
**Requirements**:
**Education**:
High school diploma or equivalent (Bachelor’s degree is a plus).
**Experience**:
Prior experience in tele calling, customer service, or sales is preferred.
**Skills**:
Excellent verbal communication skills in [language(s)] (e.g., English, Hindi, or regional languages).
Strong persuasion and negotiation abilities.
Good listening skills and customer empathy.
**Technical Requirements**:
Stable internet connection.
Working computer or laptop with a headset.
Quiet and distraction-free workspace.
**Work Hours**:
Flexible shifts (based on company requirements, e.g., part-time or full-time).
**Key Attributes**:
Self-motivated and goal-oriented.
Ability to work independently with mínimal supervision.
Strong organizational and time management skills.
**Benefits**:
Flexible working hours.
Opportunity to work from the comfort of your home.
Performance-based incentives and bonuses.
Training and development support.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹9,000.00 - ₹10,000.00 per month
**Schedule**:
Day shift
Morning shift
Supplemental Pay:
Performance bonus
Yearly bonus
**Language**:
Hindi (preferred)
Malayalam (required)
Work Location: In person
Pay: ₹9,000.00 - ₹10,000.00 per month
Pay: ₹8,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Work Location: In person
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