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Corporate Transportation Services- Site In-charge

2 weeks ago

Banashankari III Stage Bengaluru Karnataka, India NEW TRAVEL ZONE Full time

Job location: Bannerghatta Road/Electronic city/Bellandur.

Salary range: INR. 30,000.00/- per month to INR. 45,000.00/- per month.

Work schedule: Monday To Friday(Work at the customer location), Saturday work from NTZ office in BSK III.

Roles and Responsibilities:

- 1. Client Coordination & Relationship Management:
2. Fleet & Route Management:

- Plan, monitor, and optimize routes for cost efficiency and timely pick-up/drop of employees. - Allocate vehicles based on shift timing, route density, and cab sharing feasibility. - Ensure driver and vehicle availability for all shifts - including backup cabs for contingencies. - Coordinate with the fleet team for vehicle rotation, maintenance, and standby arrangements.

3. Operational Oversight:

- Ensure smooth day-to-day transport operations across all assigned client sites. - Track vehicle punctuality, employee attendance, no-shows, and trip adherence. - Conduct random spot checks at pick-up and drop locations to ensure SOP compliance. - Monitor GPS tracking and MIS reports for real-time visibility and alerts.

4. Driver & Vendor Supervision:

- Brief and debrief drivers on client expectations, routes, safety norms, and behavior. - Maintain discipline among drivers and ensure their grooming and conduct. - Address driver grievances and escalate recurring issues to the operations head. - Supervise third-party vehicle vendors (if used) and ensure service-level compliance.

5. Reporting & Documentation:

- Submit daily, weekly, and monthly reports on operations, incidents, fuel usage, and vehicle utilization. - Maintain attendance logs, trip sheets, duty rosters, and fuel consumption records. - Ensure proper documentation of vehicle insurance, permits, pollution certificates, etc., are up to date

6. Issue Handling & Escalation Management:

- Handle real-time issues such as breakdowns, delays, driver absenteeism, and employee complaints. - Provide alternate transport in emergencies. - Escalate critical issues to senior management with actionable insights.

7. Safety & Compliance:

- Ensure adherence to transport safety protocols (especially for female employees during night shifts). - Conduct periodic driver briefings on defensive driving, zero harassment policy, and emergency procedures. - Ensure cabs are equipped with safety features - like panic buttons, GPS, fire extinguishers, and first aid kits.

8. Cost & Efficiency Monitoring:

- Monitor trip costs, route feasibility, and fuel efficiency. - Identify and suggest cost-saving opportunities without compromising service quality.

9. Desired Skills and Traits:

- Strong coordination and communication skills (Kannada, English, Hindi preferred). - Tech-savvy: Able to work with GPS tracking, Excel, and transport management software. - Assertive and proactive in problem-solving. - Ability to work flexible hours (especially during shift start/end times).

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Application Question(s):

- Willing to manage 2-3 multiple customer site locations in Bangalore?

**Experience**:

- Corporate Transportation Services
- Site incharge: 2 years (required)

Willingness to travel:

- 25% (required)

Work Location: In person