Customer Relationship Executive

8 hours ago

Trichur, India Ginger technologies Full time

**Relationship Executive Responsibilities**:

- Meeting with potential clients to gauge the utility and viability of prospective working relationships.
- Ensuring regular contact with existing clients to maintain our company's presence.
- Repairing disengaged or fractured relationships.
- Conducting in-depth needs assessments to better understand each client's requirements.
- Identifying a range of our offerings that could meet the goals and values of each client.
- Proposing and deliberating potential solutions in consultation with clients.
- Prompting clients to upgrade their existing packages and to purchase additional offerings.
- Settling clients' concerns in a swift and professional manner.
- Harnessing internal relationships to better address clients' needs and to maximize our profits.

**Relationship Executive Requirements**:

- Degree in marketing, finance, communication, or a similar discipline.
- Prior experience as a relationship executive, ideally in a similar organization.
- Valid driver's license.
- Familiarity with CRM software and procedures.
- In-depth knowledge of effective sales and negotiation tactics.
- Outstanding verbal and written communication.

**Job Type**: Regular / Permanent

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Thrissur, Kerala: Reliably commute or planning to relocate before starting work (required)

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