Customer Care Executive
1 week ago
**Domestic BPO**
We are hiring for B to B E-commerce Process.
**Roles and Responsibilities**:
- Assesses customers issues and takes appropriate actions to ensure the customers needs are satisfied.
- Be proactive and take initiatives to explore and learn about the product that we offer
- Understand standard operation procedures and delivers services that is according to the quality standards set by the company
Benefit's**:
- Fixed Shift
- Fixed week off
- Good working environment
Location-Salt Lake sec-V (Webel More)
Shift Timing:
9:00 am to 6:00 pm
10:00 am to 7:00 pm
Good communication skills of Hindi ,English and Bengali
Must have knowledge of Excel and word
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹14,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Call center: 1 year (preferred)
- Domestic voice process: 1 year (preferred)
**Language**:
- Hindi (required)
- English (preferred)
- Bengali (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
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