Receptionist

**Description**

**Receptionist**

Come discover what our 25,000+ employees already know: work here matters everywhere. We’re a growing and evolving biopharmaceutical industry leader, which means you’ll have endless opportunities to work with experts around the world and build the career you’ve dreamed of.
As a part of the Syneos Health team, you’ll help us deliver results for a rewarding reason - we improve patients’ lives around the world. Because to us, a patient isn’t just a number, they’re our family, friends, and neighbors.

**Why Syneos Health**
- #SyneosHealthLife means we’re committed to our Total Self culture - where everyone can authentically be themselves. Our Total Self culture is what unites us globally, and we know every person’s unique contributions make a difference.
- We believe our success is a direct result of the people who are driving it - you We value your dedication to care for our customers and patients, so we want to focus on taking care of you. That’s why we offer a comprehensive benefits program encompassing your total health - physical, mental and financial.
- We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we’re able to create a place where everyone feels like they belong.

**Job Summary**:
Answers incoming telephone calls and directs calls as appropriate. Greets visitors and directs them as appropriate.Ensures all visitors have signed in and have been escorted following Standard Operating Procedures (SOPs).

**Job responsibilities**
- Responsible for all facets of incoming calls and visitors to the office including directing calls to correct employee/department, taking messages, updating the telephone directory, the internal site, and Outlook directory for respective office, and Ensuring visitors to the office have appropriate visitors badge and coordinated escort following company SOPs
- Responsible for mail and shipping including sorting and delivering all incoming faxes, sorting and posting all mail, receiving all incoming shipments and assisting with preparing outgoing shipments as necessary, and sending interoffice mail from the office to remote locations.
- General support including:

- Overseeing conference room scheduling and prepares conference rooms for meetings
- Assisting with client related meeting set up, as applicable
- Assisting visitors and staff with taxi and hotel bookings, as applicable
- Overseeing and ordering supplies which may include office, kitchen, mailing, etc. as applicable for respective office location. Ensures adequate and orderly stocking of mail boxes, kitchen and office supply areas.
- Assisting with the local directions and supervision of vendor services, which may include coffee service, food/drink vending machines, and offsite storage, and recycling/documenting shredding services.
- Assisting with the office’s emergency response to fire and security alarms by calling building management, emergency personnel, escorting visitors in building evacuations, etc., as necessary.
- Assisting with the maintenance of seating charts for the office.

**Qualifications**

**What we’re looking for**
- Performs other work-related duties as assigned. Minimal travel may be required (up to 25%).
- Strong computer skills in Microsoft Office Suite (Word, Excel) and Outlook required.
- Ability to operate office equipment such as copier, fax machine, calculator and postage machine is essential.
- Requires strong verbal, written, interpersonal and team-oriented skills.
- Professional presence and ability to interact and build relationships with all levels of employees.
- Ability to organize and prioritize work to meet deadlines is essential.
- Strong customer services skills and ability to maintain confidentiality required.

**Get to know Syneos Health**
We are the only full-service biopharmaceutical solutions company in the world. That means we bring together the best clinical and commercial minds to create a better, smarter, faster way to get medicines into the hands of patients who need it most. Learn more about Syneos Health.

**Additional Information**:
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations impo