Student Counselor

5 days ago


Maradu Kochi Kerala, India Western Lights Consultancy Full time

**Job description**

We are seeking a compassionate and motivated Student Relationship Officer to join our study abroad consultancy team. As a Student Relationship Officer you will be a crucial point of contact for students aspiring to study abroad, providing them with guidance, support, and information to help them navigate the complex process of choosing the right educational path.

**Key Responsibilities**:
**Student Advising**: Provide personalized counseling to students, understanding their academic goals, interests, and aspirations to recommend suitable study abroad programs, universities, and courses.

**Goal Setting**: Assist students in setting realistic academic and career goals, helping them align their aspirations with appropriate study options.

**Assessment of Qualifications**: Evaluate students' academic backgrounds, transcripts, test scores, and other qualifications to determine eligibility for different programs and institutions.

**Emotional Support**: Provide emotional support to students who may be dealing with stress related to the study abroad journey, adapting to new cultures, or being away from home.

**Conflict Resolution**: Address and resolve any concerns or conflicts that students may encounter during their preparations or after arriving in a new country.

**Parental Communication**: Communicate effectively with parents or guardians, addressing their questions and concerns while keeping them informed about their child's study abroad plans.

**Collaboration**: Coordinate with other team members, including admissions officers, visa consultants, and marketing professionals, to ensure a seamless experience for students.

**Counseling Expertise**: Proven experience in student counseling, career guidance, or educational advising. Experience in international education or study abroad counseling is a plus.

**Empathy**: Strong interpersonal skills and the ability to empathize with students' concerns, providing a supportive environment.

**Cultural Awareness**: Understanding of cultural differences and the challenges international students may face while studying abroad.

**Communication**: Excellent verbal and written communication skills to effectively interact with students, parents, and colleagues. Proficiency in multiple languages can be advantageous.

**Problem-Solving**: Skill in analyzing situations, identifying solutions, and providing practical advice to students.

**Organization**: Detail-oriented with the ability to manage and track multiple students' progress simultaneously.

**Tech-Savvy**: Comfortable using technology and software for communication and record-keeping.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (required)
- abroad education counselling: 1 year (required)

Work Location: In person


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