Customer Care Executive

2 weeks ago

Indore, India Techturtle Consultant Pvt ltd Full time

**Company Description**

Techturtle Consultant Pvt Ltd is a trading and investment consultancy firm based in Indore, India, with a diverse client base that includes individuals, corporations, and institutions. Our company provides comprehensive trading advice, risk management expertise, and strategic guidance to clients in the trading and investment industry.

**Role Description**

This is a full-time on-site role for a Customer Service Representative at Techturtle Consultant in Indore. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction and providing the best possible customer experience. Additionally, the Customer Service Representative will prioritize customer inquiries, escalate complex issues to the appropriate channels, and track customer interactions to communicate trends and customer needs to management.

**Qualifications**
- Customer Service, Satisfaction, and Experience skills, including the ability to handle customer inquiries and resolve issues
- Good verbal and written communication skills to effectively convey information to customers and team members
- Ability to work in a fast-paced environment and under deadline pressure
- Well-organized and detail-oriented to manage multiple tasks effectively
- Listening and Problem-Solving skills to address specific customer needs and complaints
- Knowledge of trading and investment industry preferred
- High School Diploma or equivalent; associate/bachelor's degree or equivalent work experience preferred

**Job Types**: Permanent, Full-time, Fresher

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (preferred)

**Speak with the employer**
+91 9111000378

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