Telecaller - Female Only

1 week ago


Mogappair West Chennai Tamil Nadu, India KOKA Technology Private Limited Full time

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to prospective clients from the provided database.
- Explain product features, pricing, and benefits to customers.
- Understand customer needs and offer solutions and support.
- Generate leads and meet or exceed daily/weekly/monthly sales targets.
- Maintain accurate records of calls and customer information in CRM.
- Follow up with interested prospects and schedule appointments for field sales team if needed.
- Handle customer queries effectively and professionally.
- Work closely with sales and marketing teams to enhance sales efforts.
- Provide feedback on call trends and customer concerns to management.

**Requirements**:

- 1-3 years of experience in telesales, telecalling, or customer service (SaaS product sales preferred).
- Excellent communication and interpersonal skills.
- Fluency in [Languages required - e.g., English, Hindi, local language].
- Strong persuasive and negotiation skills.
- Basic computer knowledge and familiarity with CRM software.
- Ability to work in a target-driven environment.
- High level of patience and resilience.

**Incentives**:

- Attractive performance-based incentives and rewards
- Career growth opportunities within the sales department

Pay: ₹8,000.00 - ₹30,869.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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