Female Fresher

2 weeks ago

Bhiwani, India JS ASSOCIATES Full time

A Fresher Female CRM job involves providing customer support, managing client databases, documenting interactions, and collaborating with internal teams to ensure customer satisfaction and retention. Key responsibilities include using MS Excel for data analysis, maintaining positive client interactions, resolving queries, and enhancing customer engagement to build strong relationships. Key Responsibilities
- **Data Management**: Documenting and updating client information, ensuring data accuracy, and maintaining customer databases.
- **Client Communication**: Communicating effectively to understand client needs and resolve issues.
- **Team Collaboration**: Working with sales, marketing, and customer service teams to create a unified customer experience.
- **Data Analysis**: Using tools like MS Excel to analyze customer data for insights and reporting.
- **Relationship Building**: Nurturing relationships with customers and providing after-sales service to ensure satisfaction.

Key Skills
- **Customer Service**: The ability to interact with customers positively and professionally.
- **Communication**: Strong verbal and written communication skills.
- **Data Entry & Analysis**: Proficiency with MS Excel for data management and analysis.
- **Problem-Solving**: The ability to understand and resolve customer queries and issues.
- **Organizational Skills**: Ability to maintain organized client records and documentation.

How to Get Started
- **Gain Experience**: Look for entry-level roles, internships, or volunteer opportunities in customer service or CRM to gain practical experience.
- **Develop Skills**: Enhance your transferable skills in customer service, data analysis, and communication.
- **Learn CRM Tools**: Familiarize yourself with the use of customer relationship management (CRM) systems.
- **Network**: Connect with professionals in the CRM field to find mentorship and guidance.

Contact - 9310699721

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

- Can Speak English

Work Location: In person

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