Azure/aws Platform Administrator- Cloud/ Itsm Integrations/gen Ai

Overview:
PepsiCo Data BI & Integration Platforms is seeking a Midlevel Cloud Platform technology leader, responsible for overseeing the deployment, and maintenance of big data and analytics cloud infrastructure projects on Azure/AWS for its Global corporate functions (Finance, Integrated Business Planning).

**Responsibilities**:

- Implement cloud infrastructure policies, standards, and best practices, ensuring cloud environment adherence to security and regulatory requirements.
- Manage cloud-native solutions with integrated service management workflows across platforms like Azure or AWS.
- Design and implement ITSM integrations (e.g., ServiceNow) to streamline incident response, change management, and automated service delivery.
- Leverage Generative AI models to drive intelligent automation—enabling self-service support, chatbot agents, and proactive remediation across IT operations.
- Collaborate cross-functionally to ensure secure, scalable, and observability-driven systems aligned with enterprise reliability goals.
- Establish and maintain effective communication and collaboration with internal and external stakeholders, including business leaders, developers, customers, and vendors.
- Develop Infrastructure as Code (IaC) to automate provisioning and management of cloud resources. Write and maintain scripts for automation and deployment using PowerShell, Python, or Azure/AWS CLI.
- Work with stakeholders to document architectures, configurations, and best practices.
- Knowledge of cloud security principles around data protection, identity and access Management (IAM), compliance and regulatory, threat detection and prevention, disaster recovery and business continuity.

Qualifications:

- Bachelor’s degree in computer science.
- At least 6 to 8 years of experience in IT cloud infrastructure, architecture and operations, including security, with at least 4 years in a technical leadership role
- Strong knowledge of cloud architecture, design, and deployment principles and practices, including microservices, serverless, containers, and DevOps.
- Deep expertise in cloud platforms (Azure, AWS, or GCP), with experience designing scalable, secure infrastructure and automated workflows.
- Strong knowledge of ITSM systems like ServiceNow or Jira, including integration development, API management, and process automation.
- Deep expertise in Azure/AWS networking and security fundamentals, including network endpoints & network security groups, firewalls, external/internal DNS, load balancers, virtual networks and subnets.
- Proficient in scripting and automation tools, such as PowerShell, Python, Terraform, and Ansible.
- Excellent problem-solving, analytical, and communication skills, with the ability to explain complex technical concepts to non-technical audiences.
- Certifications in Azure/AWS platform administration, networking and security are preferred.
- Strong self-organization, time management and prioritization skills
- A high level of attention to detail, excellent follow through, and reliability
- Strong collaboration, teamwork and relationship building skills across multiple levels and functions in the organization
- Ability to listen, establish rapport, and credibility as a strategic partner vertically within the business unit or function, as well as with leadership and functional teams
- Strategic thinker focused on business value results that utilize technical solutions
- Strong communication skills in writing, speaking, and presenting
- Capable to work effectively in a multi-tasking environment.
- Fluent in English language.