Telesales Co-ordinator

**Job Title**: Telesales Coordinator

**Exp**: 0 to 2 yrs

**Location**: Nashik

**Job Overview**:
**Key Responsibilities**:
**1. Telesales Management**:

- Oversee and manage the day-to-day operations of the telesales team.
- Develop and implement effective telesales strategies to achieve sales targets.
- Monitor and analyse telesales performance metrics, providing regular reports to management.
- Continuously identify opportunities for process improvement and implement best practices.

**2. Outbound Calling**:

- Conduct outbound calls to potential customers to promote products/services and generate leads.
- Provide product information, answer inquiries, and address customer concerns.
- Follow-up on leads and nurture relationships to convert prospects into customers.

**3. Lead Generation**:

- Collaborate with marketing teams to develop lead generation strategies.
- Utilize telesales techniques to qualify leads and ensure a high-quality lead pipeline.
- Work closely with the sales team to transfer qualified leads for further follow-up.

**4. Customer Relationship Management**:

- Build and maintain strong relationships with existing and potential customers.
- Address customer inquiries, resolve issues, and ensure a positive customer experience.
- Gather customer feedback and communicate insights to relevant teams for product/service improvement.

**5. Training and Development**:

- Provide training and guidance to telesales representatives to enhance their skills and performance.
- Stay updated on industry trends, products, and competition to ensure a
- knowledgeable and effective telesales team.

**Qualifications**:

- Bachelor’s degree in Business, Marketing, or a related field.
- Proven experience in telesales, with a track record of achieving sales targets.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Familiarity with CRM systems and telesales tools.
- Ability to work in a fast-paced and dynamic environment.

**Attributes**:

- Results-driven with a focus on achieving and exceeding sales goals.
- Leadership skills to motivate and guide the telesales team.
- Adaptability to changing market conditions and business needs.
- Detail-oriented with a commitment to delivering high-quality customer service.

**Salary**: ₹10,418.11 - ₹20,970.42 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 7709548757