Migration Advisor

The Migration Advisors at YESTE Migration & Education Consulting play a vital role in guiding clients through their migration and education journey. This role focuses on providing expert consultation, building trust, and ensuring clients receive accurate advice on pathways, processes, and documentation. As a Migration Advisor, you will act as the first point of contact for prospective clients, helping them make informed decisions and supporting them until they are successfully onboarded.

**Key Responsibilities**:
**Client Consultation & Advisory**:

- Provide tailored consultations to clients regarding migration pathways, education opportunities, and visa processes.
- Contact clients allocated by team leads within 2 working days and submit detailed reports.
- Guide clients on required documentation and initial steps for service engagement.
- Present YESTE’s services in a professional, informative, and supportive manner.

**Client Acquisition & Relationship Management**:

- Identify, qualify, and engage new clients through various channels (social media leads, referrals, networking, etc.).
- Build and maintain strong, trust-based relationships with clients to ensure satisfaction and encourage referrals.
- Ensure continuous client engagement, including follow-ups, to support their decision-making process.

**Process Support & Coordination**:

- Collect initial documents and ensure contracts are prepared, sent, and signed in a timely manner.
- Update records in the CRM system, tracking all communications and progress accurately.
- Confirm initial payments with Accounts and ensure smooth onboarding.

**Market Knowledge & Compliance**:

- Stay updated on migration regulations, education policies, and industry trends.
- Provide insights to the management team to refine services and maintain compliance.

**Performance & Reporting**:

- Meet or exceed monthly and quarterly client onboarding and conversion targets.
- Prepare daily & weekly reports highlighting achievements, challenges, and opportunities.
- Submit accurate forecasts for upcoming client conversions.

**Team Collaboration**:

- Work closely with internal teams (marketing, recruitment, visa, and operations) to deliver seamless services.
- Share market and client feedback to help shape strategies and improve service delivery.

**Confidentiality & Professionalism**:

- Maintain strict confidentiality of client information and YESTE’s internal processes.
- Uphold the highest professional standards in every client interaction.

**Qualifications**:

- Bachelor’s degree in Business, Marketing, Education, or a related field.
- Minimum 1-2 years of experience in client advisory, migration consultancy, or education services.
- Strong interpersonal and communication skills with the ability to explain complex processes clearly.
- Knowledge of immigration and education services is preferred.
- Proven ability to build client trust and achieve conversion targets.
- Familiarity with CRM systems is an advantage.
- Fluency in English is desirable.

**Skills**:

- **Communication**: Clear, client-friendly explanations of migration and education options.
- **Advisory & Problem-Solving**: Ability to assess client needs and provide tailored solutions.
- **Customer-Centric**: Dedicated to ensuring client satisfaction and successful outcomes.
- **Time Management**: Efficient in managing multiple clients and priorities.
- **Collaboration**: Strong team player who works well with other departments.

**Personal Attributes**:

- Proactive, approachable, and results-driven.
- Adaptable to fast-changing client and industry needs.
- Professional and empathetic, with a genuine focus on client success.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Life insurance
- Provident Fund

Work Location: In person