Telecaller (Fluent in Tamil / Kannada / Telugu)

**Responsibilities**:

- Make outbound calls to potential and existing customers.
- Explain products/services and answer customer queries effectively.
- Maintain customer database and update call records accurately.
- Follow up with leads and ensure timely responses.
- Understand customer needs and provide appropriate solutions.
- Handle customer feedback and resolve basic complaints politely.
- Coordinate with the sales and support teams when needed.
- Achieve daily/weekly call targets and conversion goals.
- Must be fluent in **Tamil**, **Kannada**, or **Telugu** (any one is required).
- Good verbal communication skills and a confident telephone manner.
- Ability to handle rejection and remain calm under pressure.
- Basic computer knowledge (MS Excel, CRM tools, etc.).
- Positive attitude and a strong work ethic.
- Previous experience in telecalling, telesales, or customer service is a plus.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,086.00 - ₹22,106.05 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus

**Language**:

- Telugu, tamil (preferred)
- English (preferred)

Work Location: In person