Chat Support Executive

3 days ago

Noida Sector Noida Uttar Pradesh, India Boxlike Solutions Pvt ltd Full time

Strategically approaching each player based on their history and profile.
- Educate current and potential customers with product and service information.
- Identify and escalate priority issues to the Team Leader and Ops Team.
- Actively participate in team meetings.
- Adapt to customer needs to provide top quality support for both technical and non-technical issues.
- Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Fixed shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- What is your current CTC?
- How soon can you join us?
- How many years of Chat Quality experience do you have?

Work Location: In person

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