Supervisor Ii, Operations

Join our team and help shape the future of connectivity indoors and outdoors. Together, let’s push the boundaries of technology and advance sustainable networks worldwide.

**How You’ll Help Us Connect the World**:
As Supervisor, Operations; you will be responsible for coordinating, monitoring and supervising the activities of one or more departments. You will ensure that departmental goals are achieved by communicating objectives. You will provides feedback to management regarding overall individual team member performance and maximize employee participation to achieve the desired team approach. You will maintain positive and cooperative attitudes to ensure company and customer satisfaction and will be responsible for motivating employees to their highest potential. Your goal will be to develop departmental personnel to enhance skills, improve responsiveness, and promote business growth.

This role will be based in Verna, Goa.

**You Will Make an Impact By**:

- Receiving assignments in the form of objectives goals to meet BU needs. Project work will focus on continuous process improvement, cost reduction, new machine installation/development, improvement of operational efficiency housekeeping, safety and Quality/ISO initiatives. Examples of these types of projects would be to reduce inventory in assigned department by 10% or to improve CRD for the entire customer base.
- Ensuring that employees are at work on time, actively engaged in their assigned departments and conforming to established safety regulations. Ensuring that all company policies are followed.
- Providing immediate performance feedback/counseling as required to resolve employee conflicts, assisting in short-term resolution of emergency situations (e.g., injuries) or safety issues, attendance issues, conduct, etc.
- In emergency type situations will make an independent decision on the course of corrective action. Administering direct supervisory responsibilities for manufacturing personnel, including selection, hiring, training, performance evaluation, corrective action, promotional recommendations and work schedules.
- Ensuring that time and attendance for assigned employees is accurate in data collection system. Will need to be able to handle multiple responsibilities at one time and must be able to deal effectively with people using a facilitative approach. Is instrumental in developing a flexible workforce.
- Working with other Operation Supervisors, Planners and Work Coordinators to ensure that departmental goals are achieved. Works with various support functions (e.g., Operations Manager, Engineering, maintenance, etc.) to resolve production problems and will assist in troubleshooting.
- Studying production schedules and will estimate worker-hour requirements for completion of job assignment. Coordinating and executing established activities of department (s) to ensure that goals are met.
- Providing feedback to Engineering and management on equipment operation and production effectiveness (road blocks and positives).
- Responsible for completing monthly status reports pertaining to manufacturing/production, employee performance/conduct and process flow. These status reports will include an analysis of injuries, CRD, quality, inventory, housekeeping, throughput, and scrap based on monthly numbers.
- Will monitor their department efficiency and throughput utilizing feedback from SAP reports that report actual vs. routed. Same for material usage and scrap.
- Any other relevant duty as assigned by the Mgmt

**Types of Decisions**
- Deviations from established departmental schedules as needed
- Quality decisions
- Work assignment decisions based upon manpower levels, production plan and equipment status
- Make judgment call on overtime needs
- Make time off decisions

**Decisions or Problems referred to Operations Manager**
- Corrective Actions - Suspensions and Terminations

**Contacts**:
**Internal**
- Contact is made with Business Unit Managers for effectiveness.
- Contact is made with Operations managers for effectiveness, operations plan, goal numbers, CRD and corrective action; provides feedback of any issues requiring attention or resolution..
- Contact is made with Human Resources for policies and personnel issues.
- Contact is made with Engineering Staff and Management for equipment operation and production effectiveness.
- Contact is made with Planners for resource planning, production schedules, overtime, etc..

**External**:
Contact is made with Customers and Suppliers for deliveries, returns, quality related issues.

**Required Qualifications for Consideration**:

- Graduate in Engineering (BE) or diploma in engineering.
- 10+ yrs experience if a BE and 12+ yrs experience if a Diploma and a high level of skill and knowledge in local manufacturing/production operations. Worked in supervisory positions or demonstrates supervisory qualities for at least 4+ yrs.

**You Will Excite Us If You**:

- Proficiency in SAP as it relates t