Voice / Non Voice Process

20 hours ago

Chennai Tamil Nadu, India Snow Planners And Builders Full time

**We are Hiring**

**Designation**: Customer Support

**Process**: Voice Process/ Non
- Voice process

**Languages**:

- English & Tamil
- English & Kannada
- English & malayalam
- English & Telugu

**Qualification**: Graduate/ Under Graduate

**Experience**: Fresher / Experience

**Shift**: Day Rotational shift

**Salary Range** : 10k - 12k

**Location**:Chennai.

**ROLES AND RESPONSIBILITIES**:

- Handle customer complaints provide appropriate solutions and alternatives within the

time limits; follow up to ensure resolution.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts.
- Provide accurate, valid and complete information by using the right methods/tools.
- Follow communication procedures, guidelines and policies.
- Take an extra mile to engage customers.
- Strong phone contact handling skills and active listening.
- Ability to multitask, prioritizes, and manages time effectively.
- Customer orientation and ability to adapt/respond to different types of characters.
- Proven customer support experience is an added advantage.

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- What are the other languages you know to speak ?
- Are you a fresher?

Work Location: In person

**Speak with the employer**
+91 6380723976

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