Program Support Supervisor

2 weeks ago

Delhi, India Child Care Associates Full time

**Our EEO Policy**:
Child Care Associates is an equal opportunity employer who offers equal employment opportunities without regard to race, color, religion, sex, national origin, age, pregnancy, mental or physical disability, political affiliation, beliefs, protected veteran status in accordance with applicable federal laws, or any other protected class.

**PROGRAM SUPPORT SUPERVISOR**

**Job Code**:

- 2025-CCS-NCT-002

**Location**:

- Curantis-NCT

**FT/PT Status**:

- Regular Full Time

**Position Information**:

- Bachelor’s degree in social work, early childhood education, business administration: OR two (2) years progressive experience in child care or social services.
- Demonstrated ability to lead teams, manage performance, and implement program policies.
- Excellent communication, organizational, and problem-solving skills.
- Computer proficiency and ability to use technology for case management and reporting.
- Must possess excellent verbal and written communication skills and the ability to communicate and interact effectively with Program Services Staff and Early Learning Providers with professionalism.
- Must be legally authorized to work in US/TX.

**Physical Requirements**:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
- Must be able to frequently walk, stand, and sit for extended periods.
- Repetitive use of hands for reaching, handling, and turning.
- Ability to lift and carry up to 30 pounds; includes light lifting of supplies and materials.
- Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.
- Must be able to twist, turn, kneel, bend, and stoop as needed.

**Responsibilities**:
The Program Support Supervisor is responsible for overseeing the administrative, financial, and operational functions that support effective program delivery. This role ensures timely documentation, compliance, and the development of streamlined workflows. The position also supervises financial processes such as budgeting, invoicing, and reporting while working closely with the finance team to maintain alignment with organizational and grant requirements.
- Oversee day to day administrative operations supporting program delivery.
- Ensuring timely and accurate documentation, reporting, and compliance with internal and external requirements.
- Developing and implementing efficient workflows and standard operating procedures.
- Supervise financial support functions including budgeting, invoicing, expense tracking, and financial reporting.
- Collaborating with the finance department to ensure alignment with organizational policies and grant requirements.
- Serve as liaison between frontline staff and upper management, ensuring clear communication and alignment.
- Participate in audits, reporting, and quality assurance initiatives.
- Represent the CCS program in community meetings or events as assigned.

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